Canada Post are currently experiencing unprecedented backlogs due to strike action. This has resulted in lengthy delays for orders shipped via this carrier, which affects orders shipped via Royal Mail from our UK warehouse.
Canada Post have provided the following information for customers expecting deliveries using this service:
- for parcels: Deliveries will continue but be delayed during the peak holiday season and into January 2019. Existing backlogs are expected to worsen this week due to high volumes from Black Friday and Cyber Monday sales.
- for Lettermail: The backlog should be cleared and deliveries current before December 25.
- for International parcels: Delays are likely to stretch into March of 2019. International items will require screening by the Canada Border Services Agency. We are working in partnership with them to manage the significant existing backlog.
- for direct marketing mail: We expect to be current before December 25, but some delays may occur and time-sensitive pieces will be delivered on a best-effort basis.