Frequently asked questions about our mail-order services.
| Topic (15) | Comments | Views | Latest activity |
|---|---|---|---|
| How are records packed? | 1 | 732 | by |
| How to add an item after I preordered a CD and combine shipping? | 0 | 58 | by |
| How much does postage cost? | 9 | 2,798 | by |
| How do I track an order | 0 | 155 | by |
| How are orders dispatched and how long will it take to arrive? | 1 | 2,310 | by |
| Accidental Order (Cancelation Needed) | 1 | 304 | by |
| My item is faulty/Damaged... | 1 | 677 | by |
| Public Holiday Shipping | 0 | 324 | by |
| Why do you restrict purchases of some items to 1 per customer? | 0 | 591 | by |
| When will my Pre-order be charged? | 0 | 622 | by |
| What is a pre-order? | 0 | 7,604 | by |
| What size are your t-shirts? | 0 | 1,192 | by |
| What is the returns policy? | 0 | 804 | by |
| I have only received part of my order... | 0 | 531 | by |
| When are orders dispatched? | 0 | 939 | by |